{"id":3982,"date":"2026-04-21T09:38:09","date_gmt":"2026-04-21T09:38:09","guid":{"rendered":"https:\/\/boostbar.ch\/"},"modified":"2026-06-05T10:33:20","modified_gmt":"2026-06-05T10:33:20","slug":"politique-de-remboursement","status":"publish","type":"page","link":"https:\/\/acf.navalny-team.org\/fr\/politique-de-remboursement\/","title":{"rendered":"Politique de remboursement de l'application mobile"},"content":{"rendered":"<div class=\"wp-block-greenshift-blocks-container alignfull gspb_container gspb_container-gsbp-c4bf558\" id=\"gspb_container-id-gsbp-c4bf558\"><\/div>\n\n\n\n<div style=\"height:100px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-greenshift-blocks-row gspb_row gspb_row-id-gsbp-bc68782\" id=\"gspb_row-id-gsbp-bc68782\"><div class=\"gspb_row__content\"> \n<div class=\"wp-block-greenshift-blocks-row-column gspb_row__col--12 gspb_col-id-gsbp-c7ad5fc\" id=\"gspb_col-id-gsbp-c7ad5fc\">\n<h1 class=\"wp-block-heading\" id=\"subtitle\">Politique de remboursement pour Boostbar AG<\/h1>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"subtitle\">Date d'entr\u00e9e en vigueur : 28 novembre 2023<\/h2>\n\n\n\n<p style=\"margin-bottom:var(--wp--preset--spacing--60);font-size:14px;line-height:2\">Merci d'utiliser l'application mobile Boostbar AG (Boostbar). Nous nous effor\u00e7ons de fournir une exp\u00e9rience fluide et satisfaisante \u00e0 nos utilisateurs. Cette politique de remboursement d\u00e9crit nos directives concernant les remboursements pour les achats effectu\u00e9s via notre application mobile.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"subtitle\">Port\u00e9e de la politique de remboursement :<\/h2>\n\n\n\n<p style=\"margin-bottom:var(--wp--preset--spacing--60);font-size:14px;line-height:2\">Cette politique s'applique \u00e0 tous les achats effectu\u00e9s via l'application mobile de Boostbar, quelle que soit la m\u00e9thode de paiement utilis\u00e9e.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"registration-and-account-security-1\">\u00c9ligibilit\u00e9 au remboursement :<\/h2>\n\n\n\n<p style=\"margin-top:0;margin-bottom:var(--wp--preset--spacing--20);font-size:14px;line-height:2\">Nous offrons des remboursements dans les situations suivantes :<\/p>\n\n\n\n<ul style=\"margin-top:0;margin-bottom:0;font-size:14px;line-height:2.3\" class=\"wp-block-list\">\n<li style=\"border-style:none;border-width:0px;padding-top:0;padding-bottom:0;line-height:2\">Transactions non autoris\u00e9es :<strong> <\/strong>Si une transaction est effectu\u00e9e sans que le titulaire du compte<br>consentement.<\/li>\n\n\n\n<li style=\"border-style:none;border-width:0px;padding-top:0;padding-bottom:0;line-height:2\">Probl\u00e8mes techniques : Dans les cas o\u00f9 des erreurs techniques entra\u00eenent des surcharges ou d'autres probl\u00e8mes li\u00e9s au paiement.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"wallet-and-payment-services-1\" style=\"margin-top:var(--wp--preset--spacing--60);margin-bottom:0\">Processus de demande de remboursement :<\/h2>\n\n\n\n<p style=\"margin-bottom:var(--wp--preset--spacing--20);font-size:14px;line-height:2\">Les clients souhaitant un remboursement doivent\u00a0:<\/p>\n\n\n\n<ul style=\"margin-bottom:var(--wp--preset--spacing--60);font-size:14px\" class=\"wp-block-list compact-list\">\n<li style=\"line-height:2\">Contactez notre service client dans les 7 jours suivant la date d'achat.<\/li>\n\n\n\n<li style=\"line-height:2\">Veuillez fournir une explication claire de la raison de la demande de remboursement.<\/li>\n\n\n\n<li style=\"line-height:2\">Inclure les informations pertinentes telles que l'ID de la transaction, la date et l'heure de l'achat, et toute documentation justificative du relev\u00e9 bancaire.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"user-conduct-1\">Mode de remboursement\u00a0:<\/h2>\n\n\n\n<p style=\"margin-bottom:var(--wp--preset--spacing--60);font-size:14px;line-height:2\">Les remboursements seront trait\u00e9s selon le mode de paiement d'origine dans la mesure du possible. Si cela n'est pas r\u00e9alisable, un cr\u00e9dit sera \u00e9mis dans l'application mobile pour une utilisation future.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"top-up-transactions-1\">Remboursements refus\u00e9s :<\/h2>\n\n\n\n<p style=\"margin-bottom:var(--wp--preset--spacing--20);font-size:14px;line-height:2\">Les remboursements peuvent \u00eatre refus\u00e9s dans les cas suivants :<\/p>\n\n\n\n<ul style=\"margin-bottom:var(--wp--preset--spacing--60);font-size:14px\" class=\"wp-block-list\">\n<li style=\"line-height:2\">Non-respect des crit\u00e8res d'\u00e9ligibilit\u00e9.<\/li>\n\n\n\n<li style=\"line-height:2\">Demandes effectu\u00e9es apr\u00e8s le d\u00e9lai imparti.<\/li>\n\n\n\n<li style=\"line-height:2\">Manque de documentation ou d'information ad\u00e9quate pour appuyer la demande de remboursement.<\/li>\n\n\n\n<li style=\"line-height:2\">Violation de nos conditions d'utilisation.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"purchases-1\">Temps de traitement des remboursements :<\/h2>\n\n\n\n<p style=\"margin-bottom:var(--wp--preset--spacing--60);font-size:14px;line-height:2\">Les remboursements seront trait\u00e9s dans un d\u00e9lai de 10 jours ouvrables apr\u00e8s approbation. Les d\u00e9lais de traitement peuvent varier en fonction du mode de paiement et des institutions financi\u00e8res impliqu\u00e9es.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"intellectual-property-1\">Informations de contact :<\/h2>\n\n\n\n<p class=\"has-palette-color-3-color has-text-color has-link-color wp-elements-479381d0a736f96980d3b8bcd6f69d9b\" style=\"margin-bottom:var(--wp--preset--spacing--60);font-size:14px;line-height:2\">Pour les demandes et les requ\u00eates de remboursement, veuillez contacter notre \u00e9quipe de support client \u00e0&nbsp;<strong><a href=\"https:\/\/web.archive.org\/web\/20250614083647\/mailto:hello@boostbar.ch\">hello@boostbar.ch<\/a><\/strong>&nbsp;ou&nbsp;<strong>+41 44 545 27 45<\/strong>.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"privacy-policy-1\">Mises \u00e0 jour des politiques :<\/h2>\n\n\n\n<p style=\"margin-bottom:var(--wp--preset--spacing--60);font-size:14px;line-height:2\">Cette Politique de Remboursement est sujette \u00e0 modification sans pr\u00e9avis. Les clients sont encourag\u00e9s \u00e0 consulter cette politique p\u00e9riodiquement.<\/p>\n\n\n\n<p style=\"margin-bottom:var(--wp--preset--spacing--60);font-size:14px;line-height:2\">En utilisant l'application mobile Boostbar, vous acceptez de vous conformer aux conditions g\u00e9n\u00e9rales \u00e9nonc\u00e9es dans cette politique de remboursement.<br><br>Merci d'utiliser notre application !<\/p>\n<\/div>\n <\/div><\/div>\n\n\n\n<div class=\"wp-block-greenshift-blocks-row gspb_row gspb_row-id-gsbp-233e74c\" id=\"gspb_row-id-gsbp-233e74c\"><div class=\"gspb_row__content\">  <\/div><\/div>","protected":false},"excerpt":{"rendered":"","protected":false},"author":8,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_gspb_post_css":".gspb_container-id-gsbp-c4bf558{flex-direction:column;box-sizing:border-box}#gspb_container-id-gsbp-c4bf558.gspb_container>p:last-of-type{margin-bottom:0}#gspb_container-id-gsbp-c4bf558.gspb_container{position:relative;background-color:var(--wp--preset--color--palette-color-3, var(--theme-palette-color-3, #1f644f));height:95px}#gspb_row-id-gsbp-bc68782>.gspb_row__content{display:flex;margin:0 auto;width:100%;flex-wrap:wrap;justify-content:center}.gspb_row{position:relative}div[id^=gspb_col-id]{box-sizing:border-box;position:relative;padding:var(--gs-row-column-padding, 15px min(3vw, 20px))}body.gspb-bodyfront #gspb_row-id-gsbp-bc68782>.gspb_row__content{width:var(--theme-container-width, 1200px);max-width:var(--theme-normal-container-max-width, 1200px)}#gspb_col-id-gsbp-c7ad5fc.gspb_row__col--12{width:100%}@media (max-width:575.98px){#gspb_col-id-gsbp-c7ad5fc.gspb_row__col--12{width:100%}}body.gspb-bodyfront #gspb_col-id-gsbp-c7ad5fc.gspb_row__col--12{max-width:640px}#gspb_row-id-gsbp-233e74c,#gspb_row-id-gsbp-bc68782{justify-content:space-between;margin-top:0;margin-bottom:0;display:flex;flex-wrap:wrap}#gspb_row-id-gsbp-233e74c>.gspb_row__content{display:flex;margin:0 auto;width:100%;flex-wrap:wrap;justify-content:center}body.gspb-bodyfront #gspb_row-id-gsbp-233e74c>.gspb_row__content{width:var(--theme-container-width, 1200px);max-width:var(--theme-normal-container-max-width, 1200px)}","content-type":"","footnotes":""},"class_list":["post-3982","page","type-page","status-publish","hentry"],"blocksy_meta":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.0 - 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